Browse the Shop

• Go to the shop front by clicking on any store or shop link. Occasionally you might get a 'not found' message on your screen - just press 'refresh' or come back a little later. If you have disabled 'cookies', you will need to switch them on again to shop.
• Select currency if you wish to see how much you will be paying. (don't forget to press OK button)  Default is UK £ sterling pounds
  
• Select a shipping option. You dont need to change this if you are from UK . Non UK customers please go here first.  
  
• Click on the link for the part of the shop you want to visit -  eg : accessories or shower curtains or use the search box by typing in your key words and pressing OK  If you do not press ok button, you will get no results. Tip - don't put " " around words eg: to find blue shower curtains type the word blue & click OK button. You can also type in part of the name of a shower curtain eg satin or 210. For a quick text-only list of product names go here
  
• Scroll down the small pictures
• Click small photo to see big picture and more details

PLEASE MAKE SURE YOU HAVE COOKIES ENABLED BEFORE STARTING SHOPPING.

• You want it ? Type quantity required in the box eg: 1, 2 etc
  Click 'Add to Basket' button & a small blue card will appear on the screen
  
  Each time you add something to the basket the blue card appears and it will update your shopping automatically
  
  Any time you want to check/amend your basket or check how much shipping is added, click the link on the blue card
• You can amend the quantity in this screen or  delete items. Don't forget to press the grey 'Update' button afterwards. 
  
• Make sure you select the correct shipping dispatch box - UK is an automatic flat rate charge of £2.94 International & EU must select & press OK or it won't change !
  
  
• Ready to pay? press 'Make Order' button
  A confirmation screen appears where you type your delivery address. This should be the same as the address for which your card is registered (unless you would like delivery to a workplace - if this is the case, enter your work details here) 
  
  There is a box called 'Shopper Reference' leave it blank unless you want to send Showerail a message or you want to remember what your order was for.
  
  The delivery address can be to your workplace, (UK only) however please make sure that you enter your own registered card address when making payment at the next stage


• If you decide to go back into the shop after pressing the 'make order' button, please use the link provided. Don't use your browser back button or the shopping basket might empty itself.
  
• Click 'Go to Checkout' button which takes you to the secure server at WorldPay. This may take a minute or so - please be patient & don't press any buttons until you land there !
  
• Enter details on WorldPay - if you have used them before, just enter password. You must enter the card holders home address here - even if you want delivery to go to work. 
  
  You will be prompted by a pop up window to enter your card PIN number for authentication - this is secure & Showerail do not see any of your card details other than name/address.
  
  Please include an e-mail address or you will not receive the auto generated receipt. It is also helpful in case there is a query & we can also notify you when your order has been shipped. 
Click once to send

• All major credit & debit cards (not American Express/Diners) including Visa purchasing are accepted
  
• A confirmation screen appears detailing your order - you can view a copy of your shopping basket by pressing the link on this page.
  
• If there has been any problem with the payment, an error screen will appear advising you what to do next. 
  
  After Payment
• An automatic receipt is sent to you within approx 1 hour confirming your purchase - if you need a VAT receipt, please let us know & we will e-mail separately.
  
• Order Tracking. Orders are normally dispatched within 1/2 working days (Please see the Helpdesk for times when we are closed) & you will be e-mailed to advise that your parcel is on its way. The order tracking facility can be accessed by cutting & pasting your whole order confirmation number into the box eg: showerail-00000-20030123191028 
  
  Trade customers are advised that discounts need to be agreed in advance via email
  
  If you make a mistake, don't worry, just send us an e-mail & we'll sort it!   We would appreciate you telling us about any problems you may have using the shopping cart / payment system so we can find ways to improve the service we provide to you and all our customers

   

Member of the Federation of Small Business

Showerail UK, Shower Curtains and more.....